Mashing Up My First and Second Lives

My good friend Chuck Hamilton at IBM is part of a team championing “serious games” and “serious play” as an emerging global business opportunity.  The driving vision is that a major part of the world’s economy may be transacted within virtual environments like SecondLife within a generation.  In retail, for example, the text-heavy flatness of online shopping will be replaced with bustling, shopper-intensive, clerk-attentive, and product-rich 3D experiences.  I’m sure many of these dreams will come to virtuality, but I’m much more interested in how they will come to reality – how our first and second lives will blend productively using mobile media.

One of the biggest current challenges for mobile media is hyperlinking the real world.  Where and how do you manage the equivalent of URLs as I’m walking down the street so that they’re abundant, ready and easily accessible when I need them, yet not overwhelming and completely obnoxious when I don’t?  The real world is already flush with signs, advertisements and graffiti marketing to our attention economies, so there’s simply be no room or tolerance for the blizzard of potential stickers, codes and other eye-candy that might hope to win our attention to mobile media opportunities.  The Mobile MUSE Metrocode Project has good experience here – urban environments are already highly competitive and tightly controlled attention marketplaces. 

An obvious resolution might be with handheld NavTeq or GPS-synced Google Maps solutions that overlay the hidden affordances of the real world onto your mobile experience.  This is already being done in cars and for a number of mobile phone applications.  The advantage here is that such affordances can be tuned to your interests and hopefully filtered effectively for unwanted spam of all kinds.  It will work.  And work well.  But it’s still flat.

Enter the First-Second-Lives-Mashup.  Imagine walking down the street with the equivalent of a SecondLife version of your city tracking your every step.  The handheld landscape is enriched with opportunities you care about.  People you care about join you at your will, walking down a virtual version of the street beside you while their experience is augmented with elements of your presence and reality.  You can equally teleport into elements of their mobile realities.  The potential opportunities for extended experience are thrilling.

 Yes, everyone has heard about Holodeck and Heads-up Display scenarios, but we don’t need to go so science fiction.  One of the features that makes SecondLife work is that it isn’t totally immersive – you are firmly rooted in the real world while your imagination takes the journey.  The uniquely and exciting mashup opportunity is that your body and imagination can finally journey hand in hand. 


Thanks for the plug David. Another way we can begin to think about the cross over between virtual worlds, real worlds and mobility is to consider the nature of our real/virtual work lives. IBM has over 300,000 workers worldwide and two in every five IBM employees work offsite part or full-time. This means that by the very nature of our work, we are (more times than not) somewhere in between the physical and the virtual world. It only makes sense that we will soon need mobile links to both spaces, just to keep us connected.

Another idea to consider is the emergence of the new breed of concierge. Traditional systems linked to local place and events and realted social connections are currently very fragmented. In the big systems we can book just three things - the plane, the hotel and the car. The new virtual concierge is going to be able connect you physically and virtually to the smallest of services that will significantly enrich your overall travel experience. There might also be a personal 3D avatar coaching you through your mobile device or teaching you in context. This field is once again wide open and green.

I have a bunch more ideas and examples here, but I think you can see where this might be headed.